Before you can reap the business benefits of Twitter, you need to understand a few of the basics. Jason Hiner shares 10 essential concepts to help you get started. For a service that’s remarkably simple, Twitter is often difficult for new users to understand. In fact, the simplicity of Twitter can actually be a barrier in the beginning because there’s not much to help a new user get started. To assist business users and IT professionals in getting up to speed on Twitter, I’ve put toget