I am not sure how the company lost sight of what matters to our customers (both business and home) the most, but in my view we lost our way. I think our teams lost sight of what bug-free means, what resilience means, what full scenarios mean, what security means, what performance means, how important current applications are, and really understanding what the most important problems [our] customers face are. I see lots of random features and some great vision, but that doesn’t translate into gre
This is a good read about the problems Microsoft is experiencing with its windows operating system. It tells writes about the problems, solutions proposed and how they managed to change the corporate culture in microsoft.
Here is an overview
“Windows is broken and Microsoft has admitted it. In an unprecedented attempt to explain its Longhorn problems and how it abandoned its traditional way of working, the normally secretive software giant has given unparalleled access to The Wall Street Journal, even revealing how Vice President Jim Allchin, personally broke the bad news to Bill Gates. ”